---
title: Change or Reset Your Password
description: "Trouble logging in: reset and update your Dashboard password"
---

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# Change or Reset Your Password

## Trouble logging in: reset and update your Dashboard password

If you have attempted to log in and receive an error, follow the directions below to reset your password and access your Partner Dashboard:

 

On the [login page](http://partner.jukinmedia.com/), click on Forgot Your Password? and enter the email address you use to log in to your Partner Dashboard.

![](https://help.jukinmedia.com/hs-fs/hubfs/Screen%20Shot%202021-11-15%20at%208-17-06%20AM-png.png?width=450&name=Screen%20Shot%202021-11-15%20at%208-17-06%20AM-png.png)

You may also go directly to the Forgot Password page by using this link: [http://partner.jukinmedia.com/reset-password](http://partner.jukinmedia.com/reset-password)

 

![](https://help.jukinmedia.com/hs-fs/hubfs/Screen%20Shot%202021-11-15%20at%208-16-59%20AM-png.png?width=450&name=Screen%20Shot%202021-11-15%20at%208-16-59%20AM-png.png)

You will receive an email with a reset password link coming from [noreply@jukinmedia.com](mailto:noreply@jukinmedia.com). 

If you don't receive the email (and it's not hiding in your spam inbox), please email us at [partnersupport@jukinmedia.com](mailto:partnersupport@jukinmedia.com). As a best practice, we suggest adding our support email address to your contact list so all of our communications are delivered to your inbox. 

![](https://help.jukinmedia.com/hs-fs/hubfs/Screen%20Shot%202021-11-15%20at%208-21-21%20AM-png.png?width=688&height=159&name=Screen%20Shot%202021-11-15%20at%208-21-21%20AM-png.png)

Click on the URL in the email which should be hyperlinked and it will bring you to a webpage where you can set a new password. 

Note: If the URL is not hyperlinked (blue) in the email, use your cursor to highlight, copy, and paste the URL into your internet search browser.

![](https://help.jukinmedia.com/hs-fs/hubfs/Screen%20Shot%202021-11-15%20at%208-24-46%20AM-png.png?width=450&name=Screen%20Shot%202021-11-15%20at%208-24-46%20AM-png.png)

 Still have questions? Reach out to [partnersupport@jukinmedia.com](mailto:partnersupport@jukinmedia.com) and we will be happy to help!

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