Trouble logging in: reset and update your Dashboard password
If you have attempted to log in and receive an error, follow the directions below to reset your password and access your Partner Dashboard:
On the login page, click on Forgot Your Password? and enter the email address you use to log in to your Partner Dashboard.
You may also go directly to the Forgot Password page by using this link: http://partner.jukinmedia.com/reset-password
You will receive an email with a reset password link coming from noreply@jukinmedia.com.
If you don't receive the email (and it's not hiding in your spam inbox), please email us at partnersupport@jukinmedia.com. As a best practice, we suggest adding our support email address to your contact list so all of our communications are delivered to your inbox.
Click on the URL in the email which should be hyperlinked and it will bring you to a webpage where you can set a new password.
Note: If the URL is not hyperlinked (blue) in the email, use your cursor to highlight, copy, and paste the URL into your internet search browser.
