---
title: After I buy a video, how do I download it? Do I need to do anything else before I use it?
description: Once you have completed your purchase, you’ll receive an email receipt along with a link to download the video you’ve licensed. If you have difficulty downloading your purchased video, please contact
---

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3. [Buying Our Videos](https://help.jukinmedia.com/licensing-marketplace?hsLang=en#buying-our-videos)

# After I buy a video, how do I download it? Do I need to do anything else before I use it?

Once you have completed your purchase, you’ll receive an email receipt along with a link to download the video you’ve licensed. If you have difficulty downloading your purchased video, please contact us at [customersupport@jukinmedia.com](mailto:customersupport@jukinmedia.com).

If you plan to post your video to social media, we ask that you provide us with a link to the page or channel where the video will be posted by emailing [usage@jukinmedia.com](mailto:usage@jukinmedia.com). This will help our Rights Management team ensure there are no ownership/rights conflicts associated with your posting.

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